Patient Ally Directions
IF AT ANY POINT, THIS FEELS OVERHWHELMING OR ANNOYING, JUST CALL DR. JESS at (503)869-3389
First, get registered to use this site…
SIGN UP NOW and follow the directions to get set up with a user name and password
(they will email you a temporary password)
Now is the time to fill in your personal information…
Select the PROFILE tab at the top, and highlight PATIENT PROFILE
There are 4 sections to the profile, listed in the upper tabs: GENERAL, INSURANCE, PHARMACY, FORMS
-Skip the INSURANCE tab if you plan to pay cash at the time of service or if you know that your company
does not offer any chiropractic benefits (you can just call the customer service # on your card and ask if you are unsure)
- Skip the PHARMACY tab, but fill out all others as completely as you can.
Under FORMS, you will see there are several sections on the left from MEDICATIONS to SOCIAL HISTORY. Please fill each of these out as completely as possible…it will save us A LOT of time during our visit which means more time to give you quality care.
*At the very least, please fill in the SOCIAL HISTORY
Helpful notes for FORMS:
-When you type to add info, the program will try to “help” you. For example, putting “Penicillin” as an allergy, you will be prompted for “Penicillin G or V”. If these do not apply to you, just ignore their suggestions, hit SEARCH, then click on ADD (from the right side).
-Under MEDICAL and SURGICAL HISTORY, you will be required to fill in “exact dates of occurrence”---just make up a ballpark number if you don’t recall a specific date.
-MEDICAL HISTORY is a good place to fill in previous or current major illnesses. You can save the details of your current complaint for the MESSAGE section just before you submit this to me (see below).
Once you have completed your profile, you need to select Jess Desbrow as your provider…
Go to MY PROVIDERS tab along the top, and then MANAGE PROVIDERS
Click ADD NEW PROVIDERS
Find me by typing Desbrow for last name in the state of Oregon.
Check the box by my name and hit the button ADD NEW PROVIDER
Now you can submit your profile information to me…
Go back to MY PROVIDERS and select SUBMIT HEALTH FORMS
Select Jess Desbrow as the recipient
Click on all the boxes under attachments
Make any comments of your current complaint under MESSAGE at the bottom
Hit SEND at the top
And finally, to schedule an appointment…
Go to the upper tab under HEALTHCARE REQUESTS down to APPOINTMENTS, then SCHEDULE AN APPOINTMENT.
Click on Jess Desbrow as the provider (in the right upper box), select the office site you would like to visit, pick an open slot and make a request for your appointment. An email will be sent to me, and returned to you in order to confirm your selected appointment time.
If you encounter any difficulty whatsoever, I apologize, and yes of course you can contact me by phone, e-mail, or text to get you scheduled the old-fashioned way. This system is just my attempt to save us both time in the long run.
